Sales Managers tasked with embedding the learning of their teams and enhancing their sales performance, needed to develop appropriate skills and techniques to positively influence the behaviour of others. Travis Perkins were keen to develop an internal skills set, so that trainers could effectively train others and share listening and coaching behaviours throughout the organisation. They wanted delegates to identify with their own style of management and recognise where personal improvements could be made.
In partnership with the front line sales managers, RoleplayUK designed bespoke interactive training programme using scripted forum theatre scenarios to embed the learning with the group of internal trainers. The delivery focussed on the impact of coaching styles and enabled the participants to actively own outcomes and appreciate how to share best practice across the organisation.