Teams are made up of individuals but as the first line of contact for your business, a customer service team must present a consistent window of your company values and brand promise.
Help team leaders to maximise the resources within their teams, to build and maintain morale and consistently deliver to exacting service standards.
Find out moreCome face to face with common misconceptions about coaching to learn how to provide staff with the right level, and right kind of support to achieve their aspirational and developmental goals.
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